Privacy Policy

This Privacy Policy describes how Mod Pizza (referred to as "we," "us," or "our") collects, uses, discloses, and protects your personal information when you visit and use our website located at pizzamods.click (the "Website"), as well as our related online services, mobile features, and digital platforms (collectively, the "Services"). Please read this Privacy Policy carefully before using our Services.

By accessing or using our Website and Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.

We are committed to protecting your privacy and handling your personal information responsibly, transparently, and in accordance with applicable United States federal and state privacy laws, including but not limited to the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission Act (FTC Act), and any other applicable federal or state regulations governing the collection and use of personal data.

1. Information We Collect

We collect various types of information in connection with your use of our Website and Services. The categories of personal information we may collect include the following:

1.1 Personal Identification Information

When you interact with our Website or Services, we may collect personal information that identifies you directly or indirectly, including but not limited to:

• Full name
• Email address
• Mailing or delivery address
• Phone number
• Date of birth (for age verification purposes)
• Username and password (if you create an account)
• Payment information (such as credit or debit card details, billing address, and other financial data processed through secure third-party payment processors)
• Profile photo or avatar (if voluntarily uploaded)

1.2 Transaction and Order Information

Because we operate a food-related business, we collect information related to your orders, purchases, and preferences, including:

• Order history and frequency
• Food preferences, dietary restrictions, and customizations
• Loyalty program participation data
• Gift card or promotional code usage
• Delivery and pickup preferences

1.3 Usage and Behavioral Data

When you browse our Website, we automatically collect certain information about your interactions, including:

• Pages visited, links clicked, and content viewed
• Search queries entered on our Website
• Time spent on specific pages and navigation paths
• Referring URLs (the website that directed you to ours)
• Exit pages and session duration
• Frequency and recurrence of visits

1.4 Device and Technical Information

We may collect technical information about the device and software you use to access our Services, including:

• IP address (Internet Protocol address)
• Browser type and version
• Operating system and platform
• Device type (desktop, mobile, tablet)
• Device identifiers and advertising IDs
• Screen resolution and display settings
• Language preferences
• Time zone settings

1.5 Location Data

With your permission, we may collect precise geolocation data from your device to provide location-based services such as finding the nearest Mod Pizza location, enabling delivery services, and offering location-relevant promotions. You may disable location sharing through your device settings at any time, though this may limit certain features of our Services.

1.6 Communications Data

When you contact us through email, telephone, or our Website's contact forms, we collect the content of your communications, including inquiries, complaints, feedback, and any other information you voluntarily provide. We may also retain records of our responses to you.

1.7 Cookie and Tracking Technology Data

We use cookies, web beacons, pixel tags, local storage objects, and similar tracking technologies to collect information about your browsing activities. Please refer to Section 7 of this Privacy Policy for detailed information about our cookie usage.

1.8 Information from Third Parties

We may receive information about you from third parties, including:

• Social media platforms (if you connect your social media account or interact with our social media content)
• Third-party food delivery partners and platforms
• Analytics providers
• Advertising networks and marketing partners
• Fraud prevention and security services

2. How We Use Your Information

We use the personal information we collect for various business and operational purposes, always in accordance with applicable law. The primary purposes for which we use your information include:

2.1 Providing and Improving Our Services

• Processing and fulfilling your food orders, whether for delivery, pickup, or catering
• Managing your account, including registration, login authentication, and profile maintenance
• Processing payments and preventing fraudulent transactions
• Administering loyalty programs, rewards, and promotional offers
• Responding to your questions, comments, and customer service requests
• Improving and optimizing the functionality, content, and user experience of our Website and Services
• Conducting internal research and development to enhance our food offerings and service quality

2.2 Analytics and Performance Measurement

• Analyzing website traffic, user behavior, and engagement patterns
• Measuring the effectiveness of our marketing campaigns and promotions
• Generating aggregated statistical reports about our Services
• Performing A/B testing and other forms of website optimization
• Understanding customer preferences to better tailor our food and service offerings

2.3 Marketing and Communications

• Sending you promotional emails, newsletters, and special offers related to our food and services (with your consent where required by law)
• Delivering personalized advertisements and content based on your preferences and behavior
• Sending transactional communications, such as order confirmations, delivery updates, and receipts
• Notifying you about changes to our Services, menu, policies, or terms
• Running contests, sweepstakes, and promotional campaigns

2.4 Legal Compliance and Safety

• Complying with applicable federal, state, and local laws and regulations
• Responding to lawful requests from government authorities, law enforcement agencies, and courts
• Protecting the rights, property, and safety of our company, customers, employees, and the public
• Detecting, preventing, and investigating fraud, security breaches, and other illegal activities
• Enforcing our Terms of Service and other agreements

3. Sharing Your Information with Third Parties

We do not sell your personal information for monetary consideration. However, we may share your information with certain third parties in the following circumstances:

3.1 Service Providers and Business Partners

We engage trusted third-party companies and individuals to perform services on our behalf. These service providers may have access to your personal information only to the extent necessary to perform their functions, and they are contractually obligated not to use it for any other purpose. Categories of service providers include:

• Payment processors and financial institutions
• Food delivery platforms and logistics partners
• Cloud hosting and IT infrastructure providers
• Email and SMS marketing service providers
• Customer relationship management (CRM) software providers
• Website analytics and performance monitoring services
• Advertising networks and digital marketing agencies
• Fraud detection and cybersecurity firms
• Legal, accounting, and consulting professionals

3.2 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, sale of all or a portion of our assets, or other business transition, your personal information may be transferred to the acquiring entity or successor organization as part of the transaction. We will notify you via email or a prominent notice on our Website if such a transfer occurs and if it results in a material change to this Privacy Policy.

3.3 Legal Requirements and Law Enforcement

We may disclose your personal information to government authorities, law enforcement agencies, courts, or other third parties when we believe in good faith that such disclosure is necessary to:

• Comply with a legal obligation, court order, subpoena, or governmental request
• Protect and defend the rights or property of Mod Pizza
• Prevent or investigate possible wrongdoing in connection with our Services
• Protect the personal safety of users of our Services or the public
• Protect against legal liability

3.4 With Your Consent

We may share your personal information with other third parties when we have your explicit consent to do so. You have the right to withdraw your consent at any time, though withdrawal will not affect the lawfulness of sharing that occurred before the withdrawal.

3.5 Aggregated and De-Identified Data

We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you with third parties for industry analysis, research, marketing, advertising, and other business purposes.

4. Data Security

We take the security of your personal information seriously and implement a variety of technical, administrative, and physical security measures designed to protect your data from unauthorized access, disclosure, alteration, destruction, or misuse. Our security measures include:

4.1 Technical Safeguards

• Secure Socket Layer (SSL) and Transport Layer Security (TLS) encryption for data transmitted to and from our Website
• Encryption of sensitive stored data, including payment information and account credentials
• Firewalls, intrusion detection systems, and regular vulnerability scanning
• Multi-factor authentication for administrative access to our systems
• Regular security audits and penetration testing

4.2 Administrative Safeguards

• Limiting access to personal information to employees, contractors, and agents who need it to perform their job functions
• Employee training on data privacy and security best practices
• Contractual data protection requirements for all third-party service providers
• Incident response policies and procedures in case of a data breach

4.3 Data Breach Notification

In the event of a data breach that compromises your personal information, we will notify you in accordance with applicable state and federal breach notification laws. Depending on the nature of the breach and your state of residence, we may notify you by email, written notice, or through a prominent notice on our Website.

5. Your Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information under applicable United States privacy laws. We are committed to honoring these rights in compliance with the law.

5.1 Rights Under the California Consumer Privacy Act (CCPA/CPRA)

If you are a California resident, you have the following rights under the CCPA as amended by the CPRA:

• Right to Know: You have the right to request that we disclose what personal information we have collected about you, the categories of sources from which we collected it, the business or commercial purposes for collecting it, and the categories of third parties with whom we shared it.
• Right to Access: You have the right to request a copy of the specific pieces of personal information we have collected about you in the preceding 12 months.
• Right to Deletion: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions permitted by law.
• Right to Correction: You have the right to request that we correct inaccurate personal information we maintain about you.
• Right to Opt-Out of Sale or Sharing: While we do not sell your personal information for money, if we share your data with third parties for cross-context behavioral advertising, you have the right to opt out of such sharing.
• Right to Limit Use of Sensitive Personal Information: You have the right to limit our use and disclosure of your sensitive personal information to what is necessary to provide the services you request.
• Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your CCPA/CPRA privacy rights.

5.2 Rights Available to All Users

Regardless of your state of residence, we extend the following rights to all users of our Services:

• Right of Access: You may request access to the personal information we hold about you.
• Right to Correction: You may request that we correct any inaccurate or incomplete personal information we maintain about you.
• Right to Deletion: You may request that we delete your personal information, subject to applicable legal exceptions.
• Right to Data Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format.
• Right to Withdraw Consent: Where we process your personal information based on your consent, you may withdraw that consent at any time.
• Right to Opt-Out of Marketing: You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in any marketing email or by contacting us directly.

5.3 How to Exercise Your Rights

To exercise any of the rights described above, please contact us using one of the following methods:

• Email: [email protected]
• Website: pizzamods.click

We will respond to your request within the timeframe required by applicable law (generally 45 days for CCPA requests, with a possible 45-day extension when reasonably necessary). We may need to verify your identity before processing your request. We will not charge a fee for processing your request unless it is excessive, repetitive, or manifestly unfounded, in which case we will inform you of any applicable fee before proceeding.

You may designate an authorized agent to submit requests on your behalf. Authorized agents must provide written proof of authorization and verification of your identity.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, to comply with our legal obligations, to resolve disputes, and to enforce our agreements. Our general data retention guidelines are as follows:

When personal information is no longer needed, we take reasonable steps to securely destroy or anonymize it in accordance with applicable law and our internal data disposal procedures.

7. Cookie Policy and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and deliver targeted advertisements. This section provides a brief overview of our cookie practices.

7.1 Types of Cookies We Use

• Strictly Necessary Cookies: These cookies are essential for the Website to function properly and cannot be disabled. They enable core features such as security, network management, and account authentication.
• Performance and Analytics Cookies: These cookies collect information about how visitors use our Website, such as which pages are visited most often. We use this information to improve the performance and usability of our Website. These cookies may be set by us or by third-party analytics providers such as Google Analytics.
• Functionality Cookies: These cookies allow the Website to remember your preferences and choices (such as your language settings or location) to provide a more personalized experience.
• Targeting and Advertising Cookies: These cookies are set by our advertising partners to build a profile of your interests and serve relevant ads on other websites. They do not store directly personal information but are based on uniquely identifying your browser and device.

7.2 Managing Your Cookie Preferences

You can manage your cookie preferences at any time through your browser settings. Most web browsers allow you to refuse cookies or to alert you when cookies are being sent. Please note that if you disable certain cookies, some features of our Website may not function properly.

To opt out of interest-based advertising, you may also visit the Digital Advertising Alliance's opt-out page at optout.aboutads.info or the Network Advertising Initiative's opt-out page at optout.networkadvertising.org.

For more detailed information about the cookies we use and your options for managing them, please refer to our full Cookie Policy available on our Website.

8. Children's Privacy

Our Website and Services are intended for use by individuals who are 18 years of age or older. We do not knowingly collect, solicit, or process personal information from children under the age of 13 (or under the age of 16 for California residents, in accordance with the CPRA).

If we learn that we have inadvertently collected personal information from a child under the applicable age threshold without verifiable parental consent, we will take prompt steps to delete that information from our records. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at [email protected].

Our Website may contain content that depicts food and dining experiences, but all online ordering, account creation, loyalty program participation, and promotional activities are exclusively intended for adults aged 18 and over.

9. International Data Transfers

Mod Pizza is based in the United States, and our primary data processing activities occur within the United States. If you are accessing our Website or Services from outside the United States, please be aware that your personal information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country of residence.

By using our Website and Services, you consent to the transfer of your personal information to the United States. We take appropriate measures to ensure that any international transfer of personal information is conducted in accordance with applicable law and that adequate safeguards are in place to protect your data.

If you are a resident of the European Economic Area (EEA), United Kingdom, or Switzerland, please note that such transfers to the United States are conducted using appropriate legal mechanisms recognized under applicable data protection law, such as Standard Contractual Clauses (SCCs) approved by relevant regulatory authorities.

10. Third-Party Links and Services

Our Website may contain links to third-party websites, applications, and services that are not operated or controlled by us, including social media platforms, delivery partner websites, and advertising platforms. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you visit before providing them with any personal information.

We are not responsible for the privacy practices, content, or security of third-party websites or services. The inclusion of a link on our Website does not imply our endorsement of the linked website or service.

11. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. Currently, there is no universally accepted standard for how websites should respond to DNT signals. As a result, our Website does not currently respond to DNT browser signals. However, you may opt out of certain types of tracking through the cookie management tools described in Section 7 of this Privacy Policy.

12. California Privacy Rights — Additional Disclosures

In addition to the rights described in Section 5.1, California residents have the following rights under California law:

12.1 California Shine the Light Law

Under California Civil Code Section 1798.83, California residents may request information about our disclosure of personal information to third parties for their direct marketing purposes during the preceding calendar year. To make such a request, please contact us at [email protected].

12.2 Categories of Personal Information Collected

In the preceding 12 months, we have collected personal information falling into the following categories as defined by the CCPA:

• Identifiers (name, email address, IP address, account name)
• Commercial information (order history, purchasing tendencies)
• Internet or other electronic network activity information (browsing history, search queries on our Website)
• Geolocation data (with consent)
• Inferences drawn from personal information to create a profile about consumer preferences

12.3 Sale and Sharing of Personal Information

We do not sell personal information in exchange for monetary compensation. We may share certain categories of personal information (such as device identifiers and online activity data) with advertising partners for cross-context behavioral advertising purposes. California residents may opt out of this sharing by contacting us at [email protected].

13. Filing a Complaint with a Data Protection Authority

If you believe that we have violated your privacy rights or have not adequately addressed your privacy concerns, you have the right to file a complaint with the appropriate regulatory authority.

13.1 California Residents

California residents may file a complaint with the California Privacy Protection Agency (CPPA), which is the state agency responsible for enforcing the CPRA:

13.2 Federal Complaints

For complaints related to unfair or deceptive trade practices under the Federal Trade Commission Act, you may contact the Federal Trade Commission (FTC):

13.3 State Attorney General

Residents of any U.S. state may also file a complaint with their state's Attorney General office. Contact information for your state's Attorney General can typically be found through the National Association of Attorneys General at naag.org.

We encourage you to first contact us directly to resolve any privacy concerns before filing a formal complaint with a regulatory authority.

14. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or other operational needs. When we make material changes to this Privacy Policy, we will notify you by:

• Posting the updated Privacy Policy on our Website with a new "Last Updated" date
• Sending you an email notification if you have an account with us (where required by applicable law)
• Displaying a prominent notice on our Website homepage

Your continued use of our Website and Services after any changes to this Privacy Policy become effective constitutes your acceptance of the revised policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data privacy practices, please do not hesitate to contact us using the information below. We are committed to addressing your inquiries promptly and thoroughly.

When contacting us regarding a privacy request or inquiry, please include your full name, email address, the nature of your request or concern, and any relevant details that will help us address your inquiry efficiently. We will respond to your inquiry within 45 days of receipt, as required by applicable privacy law.

This Privacy Policy was last reviewed and updated on April 4, 2026. All rights reserved. Mod Pizza — pizzamods.click